Shipping policy

Shipping destinations

Available destinations and delivery charges are shown at checkout. The rates and delivery estimates below apply to Singapore.

Singapore delivery charges

Year-end festive promotion: free standard Singapore delivery on all website orders, with no minimum spend, until 31 December 2026, 11:59pm SGT. After the promotion, standard delivery costs S$3.90 below S$25 after discounts and is free from S$25.

Processing and delivery estimates

In-stock orders are usually processed within 1–3 working days. After dispatch, delivery within Singapore usually takes another 2–5 working days. These are estimates, not a guaranteed arrival date.

Tracking

We’ll email your tracking details when your order is dispatched.

Questions

Contact hello@kneva.co for help with delivery.