KNEVA · Warranty

Your loaf is covered.

Register your KNEVA sourdough gear and your guarantee is active the moment you hit submit. Takes about a minute — no waiting, no approvals.

Covered from day one

Register

Register your warranty

We send your warranty confirmation and support here.
From your order confirmation email or the marketplace app.
Kept on file in case you ever need to make a claim.

You're covered!

Your KNEVA warranty is active, effective from your purchase date. Save your Registration ID below — it's your proof of cover.

Registration ID—
Active
Your guarantee is active now, dated from your purchase.
Keep your registration ID handy for any future claim.

How it works

Covered in about a minute

1

Register

Fill in your details and upload a photo of your receipt.

2

Instantly active

Your guarantee activates the moment you submit — no waiting, no approvals.

3

Your proof

Your registration ID is your proof of cover — keep it somewhere safe.

Questions

Good to know

When does my warranty start?

Immediately. Your cover is active the moment you register — dated from your purchase date. There's no approval step and no waiting.

Do I need a serial number?

No. KNEVA warranties are registered against your order, so your order number and receipt are all we need — there's no serial number to hunt for.

What counts as proof of purchase?

A photo or PDF of your receipt, invoice, or order confirmation — anything that clearly shows the KNEVA product, the date, and where you bought it. We keep it on file in case you ever make a claim.

I bought on Shopee or Lazada — can I still register?

Yes. Just choose the right channel and enter your marketplace order ID. Your KNEVA guarantee applies wherever you bought genuine KNEVA gear.

What does the warranty cover?

Your KNEVA guarantee covers manufacturing defects in materials and workmanship. See the full terms & conditions for details and exclusions.